freedompiper
Active Member
Found it: "MPI can help you if you're affected by the exercise of Biosecurity Act powers by looking at options to reduce your loss – although you'll need to ask us to do this.". On the Biosecurity Act page I linked above.
import some leaf into New Zealand
- Thread starter ladaok
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ChinaVoodoo
Moderator
The treatment is supposedly to, in addition to killing bugs, kill fungi. They don't die at - 10
parabolic
Active Member
just put an order in with WLT, lets hope it doesn't get destroyed. And when I get the notification about treatment I will ask them about the freeze option.
JennyLeez
Well-Known Member
After days of preparation I have emailed MPI with my Compensation Claim. 15 documents all up pleading my miserable case.
So lets see how we go.
parabolic just get Rentokil to do the heat treatment and you should be right. I will certainly be interested as to their response to freezing it instead.
I too have purchased again from WLT so I may ask also.
Just for your interest I am attaching what the WLT Lemon looks like and what my stuck together lemon looked like. A slight difference in colour huh
Cheers
Jenny
So lets see how we go.
parabolic just get Rentokil to do the heat treatment and you should be right. I will certainly be interested as to their response to freezing it instead.
I too have purchased again from WLT so I may ask also.
Just for your interest I am attaching what the WLT Lemon looks like and what my stuck together lemon looked like. A slight difference in colour huh
Cheers
Jenny
Aside from the leaf itself, the plastic of the bags in which the treated leaf has been photographed appear to have had their surface texture altered by the excessive temperature. Stunning.
Bob
EDIT: Kiln temperatures (125 to 130°F) won't do that to polyethylene, and certainly not to laminated poly-nylon.
Bob
EDIT: Kiln temperatures (125 to 130°F) won't do that to polyethylene, and certainly not to laminated poly-nylon.
ChinaVoodoo
Moderator
I agree with Bob. I don't think the temperatures are what they say they are. I have heated tobacco at 100°C for 12hrs, and its only moderately, and positively altered.
parabolic
Active Member
wow! this is madness....time to put the foot down on this one, jennyleez, I hope MPI respond quickly
stic
Well-Known Member
Looks like they meant to heat it to 130F, but heated it to 130C instead...
parabolic
Active Member
any update Jennyleez?
I see my delivery has just hit customs today, I wonder how long it takes for them to contact me and what destruction will happen to my order from WLT
I see my delivery has just hit customs today, I wonder how long it takes for them to contact me and what destruction will happen to my order from WLT
Orson Carte
Well-Known Member
Well, if it's any help, I'm still waiting for a parcel that arrived in NZ on 12 September and I paid GST and Treatment for on 26 September. That's 2 1/2 months ago and over three months since I ordered.
Currently they are telling me that I haven't paid anything and that they will destroy the parcel if I don't respond before Dec 21.
I have sent them proof of payment but no-one seems to know where the parcel is.
And, if you think this is a rare exception, it isn't - I've seen this happen to myself and others several times in the past.
Just imagine what it's going to be like when tobacco parcels arrive here with GST not being charged and collected by the overseas seller and they get mixed up with the tens of thousands of miscellaneous small items being held in bond until a letter is written to the addressee and the GST is paid.
Currently they are telling me that I haven't paid anything and that they will destroy the parcel if I don't respond before Dec 21.
I have sent them proof of payment but no-one seems to know where the parcel is.
And, if you think this is a rare exception, it isn't - I've seen this happen to myself and others several times in the past.
Just imagine what it's going to be like when tobacco parcels arrive here with GST not being charged and collected by the overseas seller and they get mixed up with the tens of thousands of miscellaneous small items being held in bond until a letter is written to the addressee and the GST is paid.
parabolic
Active Member
sounds like you need to involve a lawyer
JennyLeez
Well-Known Member
I received this a couple of days ago.
Hi Jennifer,
This is to let you know that we have received your compensation claim valued at $876.91.
An assessor will be appointed to work on your claim and will be in touch in due course.
Kind Regards,
So we wait...................
Parabolic you should be right. I see customs is only sending out Rentokil forms for the Heat treatment now. So far their treatment has been ok.
I had to laugh though. I received email this morning from Rentokil stating there will be a 2 to 3 week delay. Gee what happen to their 7 to 10 days turn around they promised.
I dont think they realised how much wlt was coming into New Zealand. I have suggested they employ more staff
Cheers Jenny
Hi Jennifer,
This is to let you know that we have received your compensation claim valued at $876.91.
An assessor will be appointed to work on your claim and will be in touch in due course.
Kind Regards,
So we wait...................
Parabolic you should be right. I see customs is only sending out Rentokil forms for the Heat treatment now. So far their treatment has been ok.
I had to laugh though. I received email this morning from Rentokil stating there will be a 2 to 3 week delay. Gee what happen to their 7 to 10 days turn around they promised.
I dont think they realised how much wlt was coming into New Zealand. I have suggested they employ more staff
Cheers Jenny
Terry
New Member
Hi Jenny. Terry from Wanganui here. I ordered my first lot of 5lb sampler pack a week or so ago and received the MPI letter on Thursday. It enclosed both Rentokil and Flick's brochures. Chose Rentokil because it was cheaper, but after reading this thread it looks like they are the ones to go for anyway. They said it would be around 3 weeks before sending it back to MPI. I'm assuming it would just be shipped out to me straight away after that? Anyway, it could be that they forgot to enclose the Flick gumph in your letter.I received this a couple of days ago.
Hi Jennifer,
This is to let you know that we have received your compensation claim valued at $876.91.
An assessor will be appointed to work on your claim and will be in touch in due course.
Kind Regards,
So we wait...................
Parabolic you should be right. I see customs is only sending out Rentokil forms for the Heat treatment now. So far their treatment has been ok.
I had to laugh though. I received email this morning from Rentokil stating there will be a 2 to 3 week delay. Gee what happen to their 7 to 10 days turn around they promised.
I dont think they realised how much wlt was coming into New Zealand. I have suggested they employ more staff
Cheers Jenny
Well hopefully it will be better this time around. Have you by chance tried rehydrating and smoking the leaf? It may be really good. I know with me my order is coming soon it was just a delay due to Black Friday backlog I guess a lot of people were ordering stuff. I called them and got a call today stating they were trying to find out if it was wrapper for duty and posted the link on excise tax for raw leaf tobacco. Your right you will be getting it soon. I don't think it would have made much of a difference. its about 30 bucks. After she called she said I was right it will be coming soon. I told her I have been doing this for a while and will only do things legally just it went to a different customs office, The reason I am sharing this story is because a typical office gets used to people and the order so it becomes automatic except when it goes to another place for inspection so if you can get the same people it may be easier for treatments.
stic
Well-Known Member
While mine has never been completely 'nuked' as Jenny's was, it does arrive pretty dry and it needs to be hydrated prior to shredding. I steam the bags over the kettle a few times and let rest for a while prior to shredding mine.
Terry, you should have a tracking number with your order; if you go to 17Track online and put the number in, it'll keep you updated on the movement of your item.
Terry, you should have a tracking number with your order; if you go to 17Track online and put the number in, it'll keep you updated on the movement of your item.
freedompiper
Active Member
Good luck, Jenny. Anyone else had an issue with Rentokil instructing you to ring NZPost to organize a courier? I rang NZPost and they said I didn't have to do that but tracking has not updated. It was my understanding there are no courier fees unless the package is split up.
Orson Carte
Well-Known Member
Yes. I've had a similar note from Rentokil.
I rang and pointed out to 'Nikita' that it is an International parcel prepaid to my door. The only time in the past that the 'extra' courier charge has been applied in the past is when a parcel contains other things as well as tobacco and has to be separated when treated. This 'Nikita' claimed she was 'just carrying out orders'.
So, I'm waiting to see if my parcel, which I paid Rentokil treatment for 2 1/2 months ago will actually be released soon.
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